Privacy declaration

What personal data we collect and why
Short Stay at Home respects the privacy of visitors to our website and we ensure that the personal information you provide is treated confidentially in accordance with our privacy policy. Processing of personal data takes place in a manner that is in accordance with the applicable data protection legislation.

Use personal data
We only use your personal data for the purposes stated in this privacy statement. Your personal data that you have provided to us to use our services, websites, apps and social media channels will only be used for the purposes stated below.

Personal data that we process
Short Stay at Home processes your personal data because you use our services and/or because you provide it to us yourself, for example when you fill in a contact or registration form on the website, send us an e-mail, register for a newsletter, creating an account, an office profile or when using similar functions. Our systems also record the IP address of the internet connection of the device you used to visit our website.

Processing Purposes
We ask that you share your personal data with us for the following purposes, but not limited to:

• Delivering the website;
• Creating an account and using the services on the website;
• Analyzing the statistics and optimizing the services;
• Carrying out online marketing;
• To be able to inform you about new advertisements (via newly offered homes);
• Placing property advertisements on our website;
• Displaying property advertisements that are tailored to your profile;
• Responding to housing advertisements on our website;
• Facilitating the contact between advertisers of property and residence seeker.
  The contact details of the house seeker will only be shared with the advertiser if you send a message to the advertiser yourself via the Short Stay at Home platform so that they can contact you. The advertiser is not obliged to do this.
  The advertiser is responsible for the personal data of users it processes in the context of the Short Stay at Home platform for its own services. Short Stay at Home is not responsible for this processing and advises you to consult the privacy statement of the relevant advertiser. This information can usually be found on the advertiser’s website.
• Financial administration
  We process limited personal data (contact details of contact persons at advertisers) for the purposes of complying with our tax administration duties. This is done on the basis a legal obligation.
• Complaints
  Users can share complaints about other users with us. We will then need to process data related to the complaint, including where applicable the name of the complainant and the person to whom the complaint relates. This is done on the basis of our legitimate interest and that of the complainant and the accused that the complaint is handled carefully. It may be necessary to share (information about) a complaint with third parties, such as a lawyer who requests information on behalf of the complainant. If complaints are shared, Short Stay at Home will try to anonymize them to protect the privacy of the complainant.
• Illegal activities
  If any illegal activities are suspected or ascertained, Short Stay at Home can share data with third parties, please see below under ‘Sharing personal data with other recipients’. Short Stay at Home does this on the basis of a legal obligation or its legitimate interest, or that of an involved third party.

Cookies
When you visit our website, your IP address is automatically stored in the log files of our web server. This is necessary to enable us to show you the website and to manage and secure the web server properly and sufficiently.

We collect personal data via cookies or similar techniques, including but not limited to:

• Your IP address;
• Your cookies ID;
• Your web browser;
• Your location;
• The web pages you visit on our website;
• The property listings you view.

We use your visitor data to register your behavior online, if you have given permission for this. You can refuse the use of these cookies, although this may limit the functionality and ease of use of the website.

Google Analytics
We use Google Analytics to keep track of how users use the website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States.

Google uses this information to keep track of how our website is used, to provide us with reports about the website and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google’s behalf. We have no influence on this.

Social media
This site includes buttons to promote or share pages on social networks. These buttons are realized by code provided by the Social Media networks themselves. This code places, among other things, a cookie. Read the privacy policy of social networks (which can change regularly) to see what they do with your personal data that they process with this code.

Providing personal data to third parties
Short Stay at Home can provide personal data to third parties if you have given permission or instructions for this, such as providing information from visitors as indicated above or making information collected via cookies available to show personalized content and advertisements.

Short Stay at Home also provides personal data to third parties if it is obliged to do so on the basis of a legal provision or a decision of the court or supervisory authority, or if this is necessary in the interest of preventing, detecting or prosecuting criminal offenses (such as deceit, fraud or scam). We do not share more information than necessary.

Security measures
Short Stay at Home respects the privacy of every user and ensures that personal data is treated confidentially and with the utmost care. For example, only authorized staff have access to your data to prevent loss and/or unlawful use or processing.

Duration of storage
Short Stay at Home will not store the personal data longer than necessary for the purposes mentioned above and to comply with laws and regulations. The retention period depends on the purpose for which the personal data is processed.

Users’ rights
If you have a relationship with our company, you have the option to view your personal data after a written request. If the overview provided by us contains inaccuracies, you can request us in writing to change the data or have it removed. If you do not want to be approached with information about our products and services, you can report this by email at info@shortstayathome.nl.

Questions and complaints
In case of questions or complaints about this Privacy Policy and/or the manner in which Short Stay at Home processes personal data, these can be submitted by using the below contact details. This way we provide you of service to find a suitable solution.

Short Stay at Home
Attn: Customer Service
Schieweg 113-C
3038 AL Rotterdam
info@shortstayathome.nl

Amendments of this Privacy policy
We reserve the right to amend this privacy policy. Changes to our privacy policy will be posted on this website.

This Privacy policy was last changed on: May 1, 2023